Privacy Policy

At Selveretta Pty Ltd ("Selveretta", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website, make purchases, or contact our support team.
1. Information We Collect
We may collect personal information from you in the following ways:
When you make a purchase (name, email, phone number, shipping address, billing details)
When you subscribe to our newsletter or create an account
When you contact our customer service team
Automatically via cookies and website analytics tools (browser type, IP address, device information)
We collect this information to ensure a smooth shopping experience, improve our services, and communicate relevant updates.
2. How We Use Your Information
Your data is used to:
Process and deliver your orders
Send order updates, invoices, and delivery confirmations
Respond to your inquiries or support requests
Personalise your experience and recommend products
Improve our website functionality and customer experience
Provide marketing communications (only if you’ve opted in)
We do not sell or rent your personal information to third parties under any circumstances.
3. Storage and Security
Your information is securely stored on encrypted servers and protected using industry-standard technologies. We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law.
4. Sharing Your Information
We may share your data with:
Delivery and logistics providers (to fulfil your order)
Payment gateways and fraud prevention services
IT and analytics providers who assist with website performance
Authorities when legally required
All third parties are contractually obligated to protect your data and use it only for authorised purposes.
5. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data (unless required for legal or transactional reasons)
Opt out of marketing communications at any time
To make a request, please contact us at: privacy@selveretta.com
6. Cookies
Selveretta uses cookies to enhance your browsing experience. These cookies allow us to remember your preferences, understand how you use the site, and tailor our content. You may disable cookies in your browser settings, although this may affect some functionality.
7. International Visitors
While Selveretta is based in Australia, we serve customers globally. By using our site, you consent to the transfer and storage of your data in accordance with this policy and applicable international laws.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or business practices. The latest version will always be available on this page with the updated date.
Contact Us

Selveretta Pty Ltd

40 Albert Road, South Melbourne VIC 3205, Australia

Phone: +61 3 9112 1345

Email: privacy@selveretta.com